Blended Case Management

Blended Case Management

The primary goal of Blended Case Management (BCM) services is to ensure that adults and children who suffer from a serious mental illness or emotional disturbance remain linked to the necessary community resources in order for them to live in the least restrictive and most normal setting possible

The program promotes independence for individuals by encouraging them to understand and meet their mental health care needs in order to improve their overall well-being. The focus of ACRP’s Blended Case Management services are recovery oriented. BCM services are consumer led and the consumer determines their own path of recovery by maximizing self-sufficiency.

Blended Case Management services are available 24hours per day/ 7 days per week.  In the event of an emergency that occurs outside of the hours of operation, on-call services are available to assist consumers enrolled in the program.  Consumers will also be informed by BCM at intake how to access their County Mobile Crisis Services should a psychiatric emergency should occur.

How can Blended Case Management help?

Blended Case Management attempts to resolve the “other” problems in an individual’s life that may affect their mental health. The Blended Case Management staff will provide access to multiple pathways that can assist the individual in finding the source of these “other” problems and providing information to empower the consumer to solve these problems

Who can Benefit From Blended Case Management?

Blended Case Management services are available for adults, adolescents and children who are receiving Medical Assistance and meet eligibility guidelines. To qualify for BCM the individual must be diagnosed with a psychiatric disorder and may also have :

  • 6 or more days psychiatric inpatient
  • Met criteria for involuntary treatment
  • Missed 3 or more mental health service appointments
  • 2 or more face to face visits with the Mobile Crisis Unit
  • Receiving, or in need of, services from 2 or more human service agencies.

Blended Case Management (BCM) services include:

  • Obtaining Mental Health Treatment, Medical/Physical Health Coverage
  • Finances
  • Housing
  • Transportation (MATP)
  • Legal issues
  • Employment/Education/Vocational Skills -Recreational activities
  • 24 Hour Crisis Intervention -Family/ Social Supports -Volunteer Agencies
  • Agencies that assist with Food, Clothing and Daily Living Skills

Blended Case Management (BCM) services are not limited to the above examples and are individualized per consumer.

For more information or to schedule an intake, contact your local ACRP Office or contact the Director of BCM


ACRP Johnstown

131 Market Street

Johnstown, PA 15901

(814) 535-2277


Ebensburg Office

118 W. High Street

Ebensburg, PA 15931

(814) 472-9330



Blair County

3010 7th Avenue

Altoona, PA 16602

(814) 942-9425


Director of BCM

Randy Williams

(814) 535-2277 ext. 319